Skip to main content

Data protection

Controller and Data Protection Supervisor

Statutory Data Protection Supervisor 

Mr. David Cooper (internal)
James Durrans & Sons Ltd.
Phoenix Works
Thurlstone, Sheffield S36 9QU
Phone: +44(0)1226 370000
E-Mail: dcooper(at)

Name and address of the external Data Protection Officer

Mr. Dr. Jonas Tritschler
FALK IT Consulting Services GmbH
Im Breitspiel 21 
69126 Heidelberg 
Telefon: + 49 (6221) 399-0 



Each data subject can contact our data protection supervisors at any time with all upcoming questions or suggestions concerning this subject.

The use of our website is usually possible without providing personal information. Insofar as personal data are collected on our site (e.g. name, address or e-mail addresses), then this will be on preferably voluntary basis as much as possible. No personal data will be forwarded to any third parties without your express consent except when necessary in the execution of a contract. 

Sending E-Mails

There is no way to submit data through this website. Personal data will only be collected, if you provide them to us, e.g., in the context of a request. Currently, those data are still transmitted unencrypted, so that the possibility can’t be ruled out that even unauthorized third parties read them on their transmission.  
Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation. In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, as the Web site provider, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part. We oppose the use of any available contact information by a third party for sending unsolicited advertisements. As the Web site provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials. However, a complete protection of the data from access by third parties is not possible.
However, it is possible to use alternative ways of communication that provide more security than e-mails (e.g. phone calls). The e-mail addresses and phone or fax numbers of our branches can be found here: 
By contacting us, we will store the given information to facilitate current and future conversations. This includes names, contact information and conversation protocols. Such storage and further processing will only take place, if it is either for the performance of a contract between the James Durrans Group and you, for carrying out pre-contractual measures at your request, or for protecting legitimate interests of James Durrans Group pursuant to Art. 6 (1) lit., f DSGVO. 
Your data will remain in Germany and will not be disclosed to third parties: only the James Durrans Group and IT-Support Services will receive these information. 
Unless there is a legal retention requirement, the personal data will be regularly deleted within 12 months after termination of the agreement between the James Durrans Group and your company.

Social Media Pages

The James Durrans Group is operating in different social networks:

• Facebook:

• Twitter:

 Through your activities on our pages we collect data of following categories:

• Your name in relation to “like” and “follower”, comments/tweets addressed to us, private/direct 
   messages as well as the content of your comments and messages

The James Durrans Group will only receive personal data from Facebook, if you actively interact with us, e.g. via a personal message to us and/or via “like” or “follower”. This is exclusively possible with an own account/profile. We will use your information solely for the purpose of replying your requests. 

We receive information from Facebook about who is following us and the number of visitors, who have seen one of our posts and how often the post was responded. The James Durrans Group has no direct influence on which personal information are collected or processed by Facebook/Twitter.

We have access to your profile’s public information but you have the option to publish only information you want to make public. More details on that can be found here (Link einfügen).

The personal data we receive through our social media pages will not be transmitted to third parties, are not stored or processed without your consent.

For more information on social networking data, please read following privacy statements of each network:

• Facebook:

• Twitter: 


Your rights

You have the right of access to information pursuant to article 15 DSGVO, the right to demand the correction of incorrect data to article 16 DSGVO, the right of deletion of data pursuant to article 17 DSGVO, the right to restrict the processing to article 18 DSGVO, the right to objection according to article 21 DSGVO as well as the right of data portability pursuant to article 20 DSGVO. 

If a processing of your data occurs, what will require your consent, you also have the right to revoke it at any time, without having an effect on the legality of the processing on the basis of the consent to revocation.

Regarding the right to information and the right of cancellation, the restrictions pursuant to paragraphs 34 and 35 BDSG-new will apply. In addition, you have a right of appeal with a data protection supervisory authority (Article 77 DSGVO, paragraph 19 BDSG-new).

For more detailed information regarding our privacy notice please click here.